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bmibaby.com operates their own credit card, a MasterCard that is actually operated by citi bank.

bmibaby encourages you to sign up for their credit card - I signed up for one reason and one reason only - bnibaby said that they didn't charge a credit card handling fee when booking bmibaby flight if you used the bmibaby.com credit card.

That was in late 2008. I booked my flights and saved the charge. In addition I got an email telling me that I had qualified for a 'free' flight.

Let's look at these so-called benefits in more detail.

bmibaby.com credit card handling charge

When I signed up for this credit card just a few months ago bmibaby.com didn't charge a handling fee when I booked flights and paid with their credit card. Now it looks like they have changed their minds because my booking was charged £3.50 for a one-way flight.

Reading through the blurb at bmibaby.com it looks like they are 'updated their polices' which is a polite way of saying that they have decided that we passengers are not being ripped off sufficiently because their booking conditions now say there is a £3.50 charge for each single flight, so a return gets charged £7.00.

This is a rip off. Those of us who took out the bmibaby credit card on the basis of no charges should get that deal honoured, or we should simply cut up the card and close the account. If we all do that they bmibaby will soon get the message.

bmibaby credit card 'free' flight

Well what a sucker I was in actually believing I might get a free flight!

It might be possible, but you'll have to bend over backwards and do a few more contortions, and you'll still have to pay all the taxes and charges, so what starts out looking promising starts to look more and more like a scam.

Read the terms and conditions properly and you find that 'tiny' fares are excluded - so you're unlikely to get what you want. I tried and couldn't find a single date when I could book the destination I wanted.

Take my advice, don't bother with bmibaby.com credit card, there are better deals elsewhere.

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Comments (4)

Mr
written by HarryJackson, 13 May, 2010

It appears the BmiBaby on-line booking system can self - manipulate.
I booked seat assignments and 1 x bag.
The bmibaby system changed that to no seat assignment and 2 x bags and charged for the lot.
They have no email "contact us" arrangement.
The phone contact is a rip off at 65pence per minute, using the costly 1.2.3.4.5. option trail plus advertising all at your expense.
The only other "CONTACT OPTION" is to write a letter,to which they will not reply !!
So if you are travelling the next day or the next month you will need to raise any issues at the check-in.
The travel industry, particularily bmibaby needs a major shake up.
The Air Travel industry badly needs regulation.

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BMI BABY GESTAPO STAFF AT THE GATE ....
written by Lenka, 30 November, 2009

This is a great site. Now listen to this My mum experienced the BMI Baby Scam and she is a rule player. On her way from Birmingham to Prague they were charging £30 for lagguage based on different measurements than by the checking downstaires in the terminal. Basically left hand does not do as right hand)Luckily we are not poor but the non customer service is unbelievable you have two Gestapo Ladies well Females standing by the gate they do not allow you to touch your lagguage for measurements but more than anything the measurements on tickets, downstairs in the checking terminal and upstairs by the gate do not agree. Ofcourse they will not as this gives BMI BABY the upper hand to finally get their revenue a punishment for selling you so called low cost. Never Mind my mum wanted to pay via Cash but guess what, she could not cos she did not possess the right amount of notes. The obrupt Gestapo Staff of BMI Baby basically missing a whip, my mum my friends and us will not take a flight with BMI BABY because we do not like to be treated like some kind of criminals. I will be Writting everywhere now, spreading the word maybe have it published, so people know not to believe in low cost flight with BMI as they are Ripping us off.

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I'm so mad I can't think of a title
written by Arwel Anthony, 19 September, 2009

Re your ‘name change’ charge of £100 to me at Cardiff Airport on 13th September 2009. Your check-in wench got it wrong. There was nothing wrong with my name. She did not tell me what didn't match. I didn’t change my name from anything to anything. She said 'pay £100 or lose the flight'. I am Welsh and have a passport that our government gave to me. It has a unique number, my name, a hologram, my photo. I also had my driving licence with my address on it. Which would be more correct? Bmibaby’s details or my passport? Bmibaby are thieves, rip-off merchants, crooks, whatever you can think of. That is what they are. I can't type the expletives here that I want to. I'd end up in jail.

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...
written by wendy pattinson, 17 July, 2009

You are lucky I have just been charged £15.00 for using their previously free credit card.
How does one contact them to complain? beats me.

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